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Chi è Ericka Merten

4.4
Membro di OutdoorsyOspite dal gennaio 2020

Comunicazione
4.2

50% di tasso di rispostaRisponde generalmente in meno di 12 ore

Ricordi di viaggio con il veicolo di Ericka Merten


Kathryn A.

1agosto 2024

To be perfectly honest, this RV is very dirty. I knew it was old when I booked it, but from the photos it looked clean. We had trouble getting the generator to work as well as the slide outs. One of the windshield wipers was missing, the window shades didn't open and close well. We didn't receive instruction on operating the RV until until 2 days before we picked up the RV and that was only after I messaged the host. With busy schedules, we had 1 night to watch the 3 videos that were over an hour to watch. The final frustration is that I was notified that our $1,500 security deposit isn't being refunded. I messaged the host to ask why & still have not had a response.

Derek W.

2agosto 2023

Lucas B.

0novembre 2021

Matt & Ericka Merten canceled the booking 6 days before departure. This is an automated posting.

John L.

5gennaio 2021

I can't say enough about how available Matt made himself to help out on our first RV trip ever. The camper worked great for our family of four (myself, my wife, and two daughters -6 & 2 yrs old). As a beginner I had quite a few challenges, and Matt was there to help me out with it all. Thank you so much!

Brendan D.

5agosto 2020

Great experience on family trip to Yellowstone. Great communication! Helpful YouTube overviews that you can use during the trip if need be.

Nicole F.

5agosto 2020

This was our third Outdoorsy rental and the best by far. While other RVs required a great deal of mental energy on vacation (tanks that required emptying in under a day) this RV is well-designed, well-maintained, and involved no stress. We also loved working with Matt and Ericka. They asked if we had any special requests, sent a detailed list of all included items well in advance, and created an orientation video to shorten the pickup time. They were clear and more than reasonable about return condition (didn’t ask us to scrub bugs off the windshield), and treated us like responsible adults. We’d love to rent from them again, but with four kids, we may be at the limit of the sleeping quarters.

Pete R.

5agosto 2020

Great workhorse rv. Well outfitted with appliances and TV options. Owners very engaging and helpful. Would rent again. Rents well for families.

1 Foto inviate da Pete R.