5
Membro di OutdoorsyOspite dal luglio 2020
Comunicazione
590% di tasso di rispostaRisponde generalmente in meno di 6 ore
Chi è Derek Zimmer
5
Membro di OutdoorsyOspite dal luglio 2020
Comunicazione
590% di tasso di rispostaRisponde generalmente in meno di 6 ore
Ricordi di viaggio con il veicolo di Derek Zimmer
Paul K.
2dicembre 2024
Derek was easy to work with as far as picking up the RV.
However, we had to deal with raw sewage on the trip because the black holding tank had not been dumped and properly cleaned.
Following Derek's instructions, we hooked up the dump hose and opened the valve; very little drained out.
Also following Derek's instructions we connected the rinse hose and turned it on.
Because the black tank had not been dumped and cleaned out there was a blockage that resulted in the toilet backing up and overflowing into the RV.
It took over an hour to dislodge the clog and when it came out, I was doused with raw sewage and a big wad of wipes and what looked like face cloths; very disgusting. This happened the night before departure, because the RV smelled, we left and drove home.
We have pictures of the crap that came out and these were provided Derek.
His response was that it is not his responsibility and I would have to make a claim with Outdoorsy.
Our losses include one night of RV site rental, along with a number of items thrown away.
Other items were sent to be cleaned.
Please let me know how to make a claim.
However, we had to deal with raw sewage on the trip because the black holding tank had not been dumped and properly cleaned.
Following Derek's instructions, we hooked up the dump hose and opened the valve; very little drained out.
Also following Derek's instructions we connected the rinse hose and turned it on.
Because the black tank had not been dumped and cleaned out there was a blockage that resulted in the toilet backing up and overflowing into the RV.
It took over an hour to dislodge the clog and when it came out, I was doused with raw sewage and a big wad of wipes and what looked like face cloths; very disgusting. This happened the night before departure, because the RV smelled, we left and drove home.
We have pictures of the crap that came out and these were provided Derek.
His response was that it is not his responsibility and I would have to make a claim with Outdoorsy.
Our losses include one night of RV site rental, along with a number of items thrown away.
Other items were sent to be cleaned.
Please let me know how to make a claim.
Jason C.
5ottobre 2024
Rex H.
5agosto 2024
The car is almost new and the pick-up location is not far from me.
1 Foto inviate da Rex H.
Martin D.
5luglio 2024
Francine E.
5luglio 2024
cole G.
5luglio 2024
Tho L.
5marzo 2024
Connor E.
5gennaio 2024
Derek was great to work with. He was flexible and available. It was my first time driving a camper and it drove smooth. Everything worked as expected.
2 Photo inviate da Connor E.
Nina P.
0novembre 2023
Derek Zimmer canceled the booking 0 days before departure. This is an automated posting.
Noah B.
0novembre 2023
Derek Zimmer canceled the booking 1 day before departure. This is an automated posting.
Brad B.
5novembre 2022
Derek was awesome and super helpful. Showed us how everything works and was better than what I expected. On time ready to go and an over all great experience. Definitely renting again.
1 Foto inviate da Brad B.
Karen M.
0giugno 2022
Derek Zimmer canceled the booking 3 days before departure. This is an automated posting.
Elizabeth S.
0dicembre 2021
Derek Zimmer canceled the booking 3 days before departure. This is an automated posting.
