4.7
Membro di OutdoorsyRivenditore dal ottobre 2020
84% di tasso di rispostaRisponde generalmente in meno di 12 ore
Chi è Brent Ward
We are central Florida locals here to provide you with all the amenities necessary to have a great RV escape! Just bring your clothes and food, we got the rest!
4.7
Membro di OutdoorsyRivenditore dal ottobre 2020
84% di tasso di rispostaRisponde generalmente in meno di 12 ore
45 veicoli in affitto
Ricordi di viaggio con il veicolo di Brent Ward
Carmen D.
2gennaio 2025
Escape Rental was a very responsive, professional and helpful company, but did not offer any concessions based on our stressful experience.
The RV Rex was very disappointing. It had so many issues in such a short period of time. We rented it from Wednesday thru Sunday. My first impression was that the RV was not as clean as it should be. I had to clean the appliances and countertops as they had fingerprints and crumbs on them. There was pet hair on the floor. We felt that most of the RV linens looked old, and mismatched. Beds looked sloppy like people had slept in them, very unappealing. Not to mention there weren't rails or a ladder to get up in the top bunk, so we couldn't use it. We couldn't use both showers at the same time as the water was always freezing in one. After my son took a freezing shower, the shower pan stopped up and wouldn't drain. The hot water heater and RV heating capability were spotty at best the entire time.The temperature never came up to the temperature that was set on the thermostat. The fireplace didn't work either. The control panel kept beeping and giving us an error code of E 1 every time we tried to run the hot water, fireplace, or the heater. The last night, we didn't have hot water, or heat and it was 50 degrees inside the RV. We couldn't use the showers and no ability to wash the kids with warm water. One family had to leave, the other was able to stay in their tent. I spent the night fully dressed with clothing for outside weather, complete with scarf, double hoody sweat shirts, double socks and several blankets. I was concerned about my children and grandchildren being outside in that cold weather. After all, the main reason for renting was in case of inclement weather and to have toilets and showers near by. It was a sleepless night for me.The TVs did not work, but that might have been a network or Wifi issue. The main shower door broke and Escape replaced it with a shower curtain. Most doors did not close probably or stay shut. Very disappointed as I expected more from a 2024 RV. Honestly, we just got tired of calling them to fix things. I would not recommend renting REX. Escape rental was very nice, however they only offered to take it to the shop, did not offer us any concessions for our trouble or this experience .☹️👎
The RV Rex was very disappointing. It had so many issues in such a short period of time. We rented it from Wednesday thru Sunday. My first impression was that the RV was not as clean as it should be. I had to clean the appliances and countertops as they had fingerprints and crumbs on them. There was pet hair on the floor. We felt that most of the RV linens looked old, and mismatched. Beds looked sloppy like people had slept in them, very unappealing. Not to mention there weren't rails or a ladder to get up in the top bunk, so we couldn't use it. We couldn't use both showers at the same time as the water was always freezing in one. After my son took a freezing shower, the shower pan stopped up and wouldn't drain. The hot water heater and RV heating capability were spotty at best the entire time.The temperature never came up to the temperature that was set on the thermostat. The fireplace didn't work either. The control panel kept beeping and giving us an error code of E 1 every time we tried to run the hot water, fireplace, or the heater. The last night, we didn't have hot water, or heat and it was 50 degrees inside the RV. We couldn't use the showers and no ability to wash the kids with warm water. One family had to leave, the other was able to stay in their tent. I spent the night fully dressed with clothing for outside weather, complete with scarf, double hoody sweat shirts, double socks and several blankets. I was concerned about my children and grandchildren being outside in that cold weather. After all, the main reason for renting was in case of inclement weather and to have toilets and showers near by. It was a sleepless night for me.The TVs did not work, but that might have been a network or Wifi issue. The main shower door broke and Escape replaced it with a shower curtain. Most doors did not close probably or stay shut. Very disappointed as I expected more from a 2024 RV. Honestly, we just got tired of calling them to fix things. I would not recommend renting REX. Escape rental was very nice, however they only offered to take it to the shop, did not offer us any concessions for our trouble or this experience .☹️👎
Edwin L.
5gennaio 2025
Highly recommended. I really go again with escape Rv rental.
Stacey S.
0gennaio 2025
Pamela T.
5gennaio 2025
Megan S.
5dicembre 2024
Escape RV Rental was extremely helpful and flexible. They were quick to respond with our questions and assisted when we needed help! Highly recommend this company!
Raymond M.
5dicembre 2024
Great company, Kimberly, Brent and Troy are all team players to make the camping experience awesome for families
Thank you Escape RV Rentals
Raymond M
Thank you Escape RV Rentals
Raymond M
Jill S.
5dicembre 2024
All went well and all issues resolved very quickly.
Paula L.
5dicembre 2024
Great experience ! From beginning to end, communication was easy and fast. Everything was set up as stated, had no issues.
Braden H.
2dicembre 2024
It was nice showing up to the campground and having everything hooked up. However, the RV itself was not in good shape and there were several items either missing or broke. Broken items include the coffee maker. Missing items include the cable for the TV. The oven igniter did not work either.
I ultimately had to ask for onsite help from the Escape technicians; the assistant who answers questions via text was no help whatsoever. The technicians (Brian and Troy) that showed up were very nice and fixed the issues.
The towels and linens were very used or old.
The awning did not want to roll back up after we used it the first time.
I ultimately had to ask for onsite help from the Escape technicians; the assistant who answers questions via text was no help whatsoever. The technicians (Brian and Troy) that showed up were very nice and fixed the issues.
The towels and linens were very used or old.
The awning did not want to roll back up after we used it the first time.
Marcus P.
3dicembre 2024
Was disappointed in the cleanliness and value of our stay. Unknown to us, cleaning service after each stay is optional and it was very clear the RV had not been cleaned or sanitized. I used 4 or 5 swiffer pads to clean the floor when we arrived. After that, I was doubtful of the cleanliness of everything. What’s the $100 prep fee if not for cleaning before and after?
Laura E.
5dicembre 2024
You need new plates
Rosemarie B.
5dicembre 2024
RV was clean and well equipped. We really enjoyed our week.
Jessica P.
4dicembre 2024
Brooke F.
2.5dicembre 2024
Our RV was not fully stocked when we received it. We have 4 kids and 2 adults and were given 1 comforter and 2 blankets to use as bedding with the bed sheets. On our second night we ran out of propane. We had only used the first tank and the second was completely empty when we received the trailer. My husband had to run out at 2:30AM to find propane tanks. When we alerted the company the next day they 1) wouldn’t return my phone call or answer their phone and 2) agreed to refund us the price of the propane we had purchased but nothing more. They did, however, bring us 3 new comforters. The temperatures got down to the low 40’s at night and with 4 kiddos we definitely weren’t prepared without proper bedding or propane. We wish we would have received some sort of compensation for the trouble and inconvenience this all caused us. We wouldn’t rent from this company again.
Heather S.
4dicembre 2024
Camper was set up and ready to go when we arrived at the Fort. It was super clean however there was lots of wear and tear on the inside. We needed 2 more chairs so I asked. Within an hour they had been delivered which was much appreciated. Would definitely use this rental company again.
Megan L.
4dicembre 2024
We booked the RV for our annual Thanksgiving camping trip at Fort Wilderness. The set up and break down were a breeze. Overall it was a great trip. The only thing I was disappointed in was the condition of the RV. The cushion material was falling off and looked very worn. The counter tops in the kitchen were also peeling upward and very worn. Some of the wood was beat up pretty well around the baseboards. An instruction sheet on how to operate some of the things in the RV would have been helpful.
