4.8
Membro di OutdoorsyOspite dal ottobre 2020
Comunicazione
4.979% di tasso di rispostaRisponde generalmente in meno di 12 ore
Chi è Brittany Wentzel
We're Tanner and Brittany and this is our first personally owned camper. Tanner grew up around travel trailers and spent much of his childhood dry camping - tent style. We're excited to create similar life-long memories with our two kids! We're here, sharing our home on wheels with you, to helps us afford that dream, but also to inspire other families to get outdoors and create their own memories together.
4.8
Membro di OutdoorsyOspite dal ottobre 2020
Comunicazione
4.979% di tasso di rispostaRisponde generalmente in meno di 12 ore
Ricordi di viaggio con il veicolo di Brittany Wentzel
Jason D.
5giugno 2024
This RV was great and met all our needs. The owners were amazing to work with and made the entire process simple. Look forward to renting from them again.
Brent B.
5marzo 2024
Wonderful experience! RV was awesome, especially the outdoor kitchen. Brittany was very helpful, communicated well, and delivery was on time.
Ronny R.
5gennaio 2024
We had a great time. Communication was great and easy set up.
Great to work with. Camper was clean and fully stocked.
Would book again !!!!!
Great to work with. Camper was clean and fully stocked.
Would book again !!!!!
Justin B.
5aprile 2023
Great people to deal with, Very nice camper highly recommend! I would use them again.
Javier A.
5marzo 2023
Great time. And easy and flexible
Chad E.
5gennaio 2023
Great experience!
Jon A.
5dicembre 2022
Fantastic rental experience. Brittany and Tanner's camper was immaculately clean. They stocked it with everything we needed and the camper performed flawlessly.
They did an excellent job communicating with us and made the pick-up and drop-off arrangements easy.
We would definitely rent from them again.
They did an excellent job communicating with us and made the pick-up and drop-off arrangements easy.
We would definitely rent from them again.
Chris M.
0novembre 2022
Brittany Wentzel canceled the booking 6 days before departure. This is an automated posting.
Todd B.
5giugno 2022
Great camper!
We rented this camper for a week and they delivered it to our site and set it all up for us. It came stocked with everything you could possibly need.
The outdoor kitchen is a great bonus if you plan on cooking often. We never had to use the indoor kitchen because there is a black stone outside.
I would definitely recommend renting from Brittany because she was very responsive and easy to deal with. They showed up promptly for delivery and pick up.
We rented this camper for a week and they delivered it to our site and set it all up for us. It came stocked with everything you could possibly need.
The outdoor kitchen is a great bonus if you plan on cooking often. We never had to use the indoor kitchen because there is a black stone outside.
I would definitely recommend renting from Brittany because she was very responsive and easy to deal with. They showed up promptly for delivery and pick up.
Matthew S.
5aprile 2022
Delivery was quick and convenient! Will rent again. Thanks!
Veronica P.
5aprile 2022
Excellent customer service. Beautiful, clean and comfortable trailer. They were very helpful and accommodating. They answered all our questions and addressed our concerns. Would definitely book again.
Joy R.
1marzo 2022
We have rented units about 8 times over the past two years. Through Outdoorsy, RV Share and directly with owner. This particular unit was of lower quality and had some issues. The owner was fairly responsive, but did not have a solution for the electric which continued to trip. Worst part is that the owner will nickel and dime your security deposit after pick up. We have never had a return problem and have lots of experience with units. This owner will deduct from your security deposit even when you empty / dump the unit etc. I found out about the charge after the unit was picked up and have to file a complaint. Not a good experience. I would not recommend this vehicle.
risposta di Brittany
Thank you for your feedback Joy. I always try to be as accommodating as possible. We delivered to you outside of our standard delivery range and I waived the dump fee as I should have mentioned it prior to you booking (however it is shown on our listing). The island outlet that you're referring to regarding the electric was fixed by pressing the reset button as I suggested. This concern was not brought to my attention until the day before your booking ended. As I explained, the $75 security deposit deduction was not specifically for emptying the tanks, it was an extra cleaning fee. While my husband did have to clear a clog in the toilet, I also had to remove blue (nail polish?) from the seats, table and carpet of the dinette and there are grease/oil stains on the seats in the bunk room I was unable to remove. These stains required an extra cleaning cost to us for renting a steam cleaner.
Marylurdes M.
0marzo 2022
Brittany Wentzel canceled the booking 4 days before departure. This is an automated posting.
Brandon R.
5gennaio 2022
Brittany and Tanner were great. They were quick to answer any questions, or offer help. The camper was very nice. It pulled very nicely behind our truck, and was easy to set up. They had all the pieces in place to make our experience great. Thank you.
2 Photo inviate da Brandon R.
Christine A.
5dicembre 2021
This is my first time renting an RV. I was pretty nervous about it, but Brittany made it so easy and answered all my questions within minutes. We opted for delivery and pick up service, both of which couldn’t have been easier. We rented it to be on our own property for parents to have their privacy. They loved it, it was super clean and had everything they needed, plus some! I only hope that if I need to rent again that Brittany’s RV will be there available for us to use! We couldn’t have been happier.
Jill V.
5ottobre 2021
Brittany was sweet and explained everything perfectly. Rv was adorable and clean. Had things we wouldn't have thought about bringing that came in handy. We definitely will be trying to book again if she is available for future adventures.
