4.6
Membro di OutdoorsyOspite dal gennaio 2021
Comunicazione
594% di tasso di rispostaRisponde generalmente in meno di 12 ore
Chi è Pablo and Sandra Kuker-Franco
We sell Cruises on the water, but because of the Pandemic, we are now renting RV's. We have been in the Travel Industry for more than 40 years. Although we love RVing, we look forward to the Cruise Industry to return to normal.
4.6
Membro di OutdoorsyOspite dal gennaio 2021
Comunicazione
594% di tasso di rispostaRisponde generalmente in meno di 12 ore
Ricordi di viaggio con il veicolo di Pablo and Sandra Kuker-Franco
Roger B.
1luglio 2024
Nothing was as presented by the host. We had the RV delivered and shortly thereafter the pressure release valve blew on the propane tank. The refrigerator took 72 hours to get cold. Kitchen cabinet doors under sink have broken hinges/do not shut properly
Passenger side rear slide will not go in/out without heavy pushing and pulling.
Bathroom exhaust fan does not work and skylight does not close
Bedroom exhaust fan does not work and skylight does not close
Back up camera does not sync with phone
Main tv works (shows picture) but no audio
Other two tvs do not work
bedroom privacy door has broken latch slides open and close while driving
Screen on bedroom window does not latch and falls off
Leveling jacks do not work. The generator continually shuts off after only running a few minutes.
Privacy screen motor on front windshield does not work…we had to manually roll up/down the screen which took a lot of force.
Inside cabin was not cleaned. We went through and thoroughly mopped/wiped down/scrubbed/scoured the interior and the rags and cleaning water we used were black prior to leaving for our trip.
Front privacy screen left side bracket is broken off/not screwed in and was stored in dash console box
Dining table valence box missing left side
Water constantly dripping outside from the kitchen slide
The passenger seat outlet and master bedroom tv and electrical outlet does not work
Upper pantry door latch does not hold door closed….door flings open while driving
All outside storage cabinets were filthy and had not been cleaned (see photos) We opened the outdoor refrigerator door for inspection and found it full of sand and water. There were holes and water leaking from the ice maker lines. This refrigerator did not appear to have ever been serviced. All hoses (sewage, water and power cables were not wrapped up neatly in storage. They were tossed in haphazardly and full of knots which had to be untangled.
There was not a complete set of silverware. One butter knife, about 5 mismatched forks, some spoons.
Passenger side rear slide will not go in/out without heavy pushing and pulling.
Bathroom exhaust fan does not work and skylight does not close
Bedroom exhaust fan does not work and skylight does not close
Back up camera does not sync with phone
Main tv works (shows picture) but no audio
Other two tvs do not work
bedroom privacy door has broken latch slides open and close while driving
Screen on bedroom window does not latch and falls off
Leveling jacks do not work. The generator continually shuts off after only running a few minutes.
Privacy screen motor on front windshield does not work…we had to manually roll up/down the screen which took a lot of force.
Inside cabin was not cleaned. We went through and thoroughly mopped/wiped down/scrubbed/scoured the interior and the rags and cleaning water we used were black prior to leaving for our trip.
Front privacy screen left side bracket is broken off/not screwed in and was stored in dash console box
Dining table valence box missing left side
Water constantly dripping outside from the kitchen slide
The passenger seat outlet and master bedroom tv and electrical outlet does not work
Upper pantry door latch does not hold door closed….door flings open while driving
All outside storage cabinets were filthy and had not been cleaned (see photos) We opened the outdoor refrigerator door for inspection and found it full of sand and water. There were holes and water leaking from the ice maker lines. This refrigerator did not appear to have ever been serviced. All hoses (sewage, water and power cables were not wrapped up neatly in storage. They were tossed in haphazardly and full of knots which had to be untangled.
There was not a complete set of silverware. One butter knife, about 5 mismatched forks, some spoons.
3 Photo inviate da Roger B.
Milton R.
5dicembre 2023
risposta di Pablo and Sandra
Thank you giving us 5-Stars. And thank you also for taking such good care of our motorhome. We would be delighted to rent to you again anytime and would highly recommend you to anyone else You reach out to for a rental.
Best - Sandra & Pablo
Best - Sandra & Pablo
Alex W.
5aprile 2023
Great vehicle for our trip. I appreciate the organized manner of the owners.
Steve S.
5febbraio 2023
We had a great time in Sandra & Pablo’s Rv. They communicate very nicely and the Rv worked great for us. Would Rent again from them from this experience.
risposta di Pablo and Sandra
Thank you Steve. We recommend you as renters and appreciate that you took such good care of our motorhome. Let us know when you’re ready to travel again we’d be happy to help you.
1 Foto inviate da Steve S.
Martin H.
5dicembre 2022
Pablo and Sandra were very easy to communicate with. Jesse was very good at explaining the working of the motor home to first time renters and users. Everything went very smoothly. We dry camped for a couple of days in a yucca forest in the desert with family and friends for our daughter’s 40th birthday party. The Rv was very comfortable and well stocked. The only thing missing was spoons, no teaspoons or soup spoons. My husband and I slept in the main bed which had a down comforter. Nighttime temperatures were in the high 30’s. The heater in the Rv was quick to respond and really heated the whole place well. Our other daughter was in the bed over the cab and she was very cozy and quite comfortable. When we returned the RV, the air in the tires of our car was low. Jesse very obligingly filled them up for us. Jesse, Sandra and Pablo were pleasant at all times and made the whole transaction easy. We would rent from them again.
Marie and Marty
December 1-4 2022
Marie and Marty
December 1-4 2022
risposta di Pablo and Sandra
Dear Marty & Marie - Thank you for your very kind review. We are so pleased that you first-time RV Experience was a good one. So sorry about the "Spoons" - That has been rectified. I had no idea. By all means, we would be delighted to have you rent from us again.
Many thanks and happy Holiday - Sandra, Pablo & Jesse
Many thanks and happy Holiday - Sandra, Pablo & Jesse
1 Foto inviate da Martin H.
Maieka S.
5agosto 2021
Sandra and Pablo are absolutely amazing! They are the most generous people and extremely accommodating. Their fleet of RV's are well kept and beautiful! I wish I could give them 10 stars!
Graciano A.
5luglio 2021
RV was in amazing condition, easy to drive, awesome set up. I'd definitely rent this rv again.
Robert S.
5giugno 2021
Excellent trip and the hosts were super helpful/communicative.
Joseph B.
5maggio 2021
Amazing experience in beautiful California. Wish I had more time to explore!! RV was perfect!! Very clean and everything worked as it should! Highly recommended!! Thank You!!
risposta di Pablo and Sandra
Thank you Joe. We will welcome you back anytime. Thank you for taking such great care of our RV. Best - Sandra & Pablo
1 Foto inviate da Joseph B.
