22 recensioni
(4.5)
Kaylla H.
5luglio 2024
Trip overall when great. The host was very flexible with us. We did not know the trailer came as is but the person dropping it off got us everything we need to make the trip successful. Great customer service!
David C.
4novembre 2023
Check in was very detailed. Process was very good. We had some issues with the water pump. Trailer tows great. Alina was expert in his trailer write up and amenity description. Would rent again from him.
risposta di Alina
Thanks David for your feedback Would love to host again!
Steve M.
1novembre 2023
To start, the owner was late for the scheduled pick up time which was at a storage yard, this should have been our first clue that the trailer may have issues. Owner dismissed our concerns about low tire pressure, saying "well they have air"; we had to fill tires with air immediately since they were both under inflated. When asked if the propane and battery were full and charged, owner answered vaguely saying "I think so", "should be" and "previous rented said they filled/topped off" - unfortunately they weren't and we had to stop before we left on our trip to fill the propane since it was almost empty. Battery was not charged either and fridge would not cool, even after driving to our destination. Called the owner to see what he would recommend and he told us the fridge did NOT use propane! Bad news! Food spoiled since the battery could not keep up with the fridge, thus super low battery the entire trip, and overnight went down to zero. Could not use lights or heater. We used our own generator for power but the battery was not good. Mattress was dirty and well worn. Dirt under all interior storage areas, looked like it had not been cleaned or vacuumed after last use. Fridge was dirty as well as sinks and toilet. Storage area above bed was sagging. Refrigerator door was mounted backwards so it opened to the bathroom instead of the kitchen and hit the table so it didn't even open all the way. Ridiculous! Leveling jacks were bent and one was a different size than what the owner said so the drill we brought didn't work. Had to use our own blocks since there was no way to level it. We think we are owed a partial refund due the poor condition of the unit and the non-functioning refrigerator and freezer, leveling jacks, heater - all due to the lack of diligence by the owner. We believe the owner knew of these problems, but didn't disclose and rented the trailer out anyways. We would have cut short our trip but had commitments with our family so we could not leave and had to stick it out. Very dissatistied. I would give the experience zero stars.
risposta di Alina
Hello Steve. Thank you for your time and a detailed review. We apologize for your bad experience with renting a trailer, but at the same time, we want your review to be truthful and not mislead future renters.
Richard W.
5ottobre 2023
risposta di Alina
Thanks for 5 stars, always welcome!
Rennette C.
5maggio 2023
Cherie F.
5maggio 2023
Nice little trailer
risposta di Alina
Thanks for your review! Will be happy to see you again :)
Carlos D.
5aprile 2023
Amazing, customer service
Zhihong W.
5aprile 2023
Carlos A.
5febbraio 2023
Last minute reservation, trailer met our expectations. Communication and service was on point!
risposta di Alina
Thank your Carlos for review. Happy to hear!
1 Foto inviate da Carlos A.
Tuasivi S.
5dicembre 2022
Alina’s Rv was awesome and did the job! He was more than generous, helping us figure out how to properly secure the trailer to my difficult suv hitch and we were so grateful. Everything worked great, unfortunately the generator was not available but the supplied extension cable worked perfect giving us power from a friends gen.
2 Photo inviate da Tuasivi S.
Margaret W.
5ottobre 2022
Stacy R.
5ottobre 2022
Great weekend! All contact with the host was great. Pick up and drop off was timely and smooth. The trailer was in great condition. Everything was very clean and functioned properly.
Victoria Q.
5settembre 2022
Went camping at lake perris, was super fun and it was extremely nice to have a comfortablerv.
risposta di Alina
Happy to hear! Thank you for your review~!
Elizabeth A.
0agosto 2022
Alina Shockley canceled the booking 2 days before departure. This is an automated posting.
David G.
4agosto 2022
Dulce R.
5agosto 2022
Great experience we’ll definitely do it again
risposta di Alina
We are so glad you loved our rig! Thanks for your feedback.