4.5
Membro di OutdoorsyOspite dal ottobre 2022
Comunicazione
4.691% di tasso di rispostaRisponde generalmente in meno di 6 ore
Chi è Monica McDowell
We have a 2023 Class C Motorhome as well as a 3bdm, 2bath home for rent in Liberty Twp.
4.5
Membro di OutdoorsyOspite dal ottobre 2022
Comunicazione
4.691% di tasso di rispostaRisponde generalmente in meno di 6 ore
Ricordi di viaggio con il veicolo di Monica McDowell
Sharon J.
5aprile 2024
Monica is very professional, keeping us well-informed and walking us through the operation process with detail and precision. The RV was spotless, and everything operated perfectly. We had a wonderful experience, and we highly recommend!
Nash N.
5aprile 2024
Great introduction by Monica, the RV is as good as advertised. We were very comfortable and the entire experience was outstanding
risposta di Monica
Thank you, Nash! I'm glad that you chose Chill Axe Inn for your first adventure.
Robert B.
5novembre 2023
Monica did a wonderful job teaching us about the vehicle (it was our first time RV'ing) and was available during the trip if questions came up. The vehicle was in perfect working condition.
risposta di Monica
Thank you for the kind review! I am glad you and your mom had a great time. Look forward to seeing you again in the future. 😀
1 Foto inviate da Robert B.
Angie L.
2ottobre 2023
Cheri M.
1settembre 2023
The total experience with the host and RV rental was horrible. The RV was returned on Sunday am at 9:00 and we were initially scheduled to pick it up between 1:00 -2:00. The host asked if we could pick it up by 10:00- so not sure how she had time to properly clean it and check it all out. He agreed on a 11:00 pickup time with me rushing to accommodate her family picnic. We arrived 30 minutes late and she got mad. Excuse me I did my best to move my pickup time earlier for her picnic. She rushed through the instructions for proper usage of the RV. Luckily the campground host was nice enough to help hook up the sanitation. When I pulled out the hose he immediately saw that the adaptor for connection to the camper was broken and the adaptor for campground hookup was missing. I spent $36 for new hose and the campground lent me an adaptor. Then I contacted Monica via Outdoorsy regarding the side door. It was almost impossible to open so asked her if she could get an RV repair person to come and fix it. Her response was that the door always gets stuck so all I can tell you is to climb out of the cab. Well my sister is on oxygen with a cane so can’t climb out of a cab. This is a major safety issue. In fact she hurt her elbow and knee from trying to open the door from the outside. After returning from our trip she had to see on orthopedic doctor for her knee. Outdoorsy should vet all independent host like Monica. She never reimbursed for the broken hose or properly fixed the door which resulted in injury. She was very rude and really didn’t care about the issues with her camper.
3 Photo inviate da Cheri M.
Linette H.
5agosto 2023
Pick up & drop off were made simple by the owner. She went over the motor home’s features well.
Roscoe S.
5luglio 2023
Roscoe S.
5luglio 2023
Wonderful! Thank you !
Nicholas R.
5luglio 2023
Monica was very helpful and the RV had everything we needed for a weekend away. The RV is in great shape and very clean!
Amanda W.
5giugno 2023
We had a great time on our first RV trip thanks to having a great owner. Vehicle was spotless and as described. Communication was great and pick up and drop off were smooth. Highly recommend.
Adam D.
5giugno 2023
The RV was excellent! Very clean, spacious, and drives well. We are a family of 6 and it was very comfortable for all of us driving 11 hours to Florida.
1 Foto inviate da Adam D.
Robert K.
5giugno 2023
We had a fantastic experience on our trip due to Monica's kindness and a wonderful RV! We were in a panic after another renter let us down. However, Monica went above and beyond in helping us prepare for our trip. The RV is well-outfitted with everything we could want, and it was easy to drive. It was clean, well-maintained, and easy to operate the accessories after Monica's careful instruction. Would enthusiastically rent from her again!
George A.
5aprile 2023
The RV and Monica were great to work with. We had an awesome road trip around Kentucky and Tennessee. The RV performed well and Monica was available for the duration of our trip for any questions that we had. Pick up and drop off were quick and easy. Monica explained the systems and walked through anything we might need to know. I messaged her with a question about the hot water heater and she promptly and happily replied. I would definitely rent from Monica again!
risposta di Monica
Thank you so much. I am glad you had a great time and that Chill Axe Inn was a part of that. Our goal is to create a Chill Axe Inn experience. Refer friends and receive $50. Repeat customers receive $100 discount.
Shane H.
0dicembre 2022
Monica McDowell canceled the booking 7 days before departure. This is an automated posting.
Barry S.
5novembre 2022
Monica and her husband was very kind to us. They made sure the RV was super clean, they provided essentials in our trip ( paper towels, soap, towels, toilet paper, pots and pan, pillows, bottled waters, you name it and they had it all ready for us) they were also very flexible. We had to extend our trip for two more days and they were very accommodating. We took the RV to Arizona and we never had a single problem. We even went to Roswell New Mexico. It was definitely an experience! Would definitely rent their RV again. We wish we can give them 10 ⭐️
7 Photo inviate da Barry S.
Adam C.
0novembre 2022
Monica McDowell canceled the booking 1 day before departure. This is an automated posting.
