5
Membro di OutdoorsyOspite dal luglio 2018
Comunicazione
5100% di tasso di rispostaRisponde generalmente in meno di 6 ore
Chi è Joe Vasquez
"Our company has a small fleet and looking to further expand. We pride ourselves in having negotiable rates, great customer service, dependability, reliability, and thoughtfulness. We are courteous and respectful of others, love to be critiqued, and take everyone's feedback to heart in efforts to better ourselves along the way.''
5
Membro di OutdoorsyOspite dal luglio 2018
Comunicazione
5100% di tasso di rispostaRisponde generalmente in meno di 6 ore
Ricordi di viaggio con il veicolo di Joe Vasquez
Marilyn J.
5aprile 2021
This was our first time renting through Outdoorsy and coming across Blanca's listed RV was a blessing. She was very friendly and informative. She made us very comfortable with the renting process and walked us through all her unit had to offer. We were happy campers and look forward to renting from her again.
risposta di Joe
Thank you so much for taking the time to leave me such a thoughtful and kind review, Marilyn. Totally looking forward to meeting you guys again.
-B.
-B.
Jessica C.
5novembre 2020
Blanca was beyond helpful and kind. We loved the camper. It was extremely clean and had everything we needed. Very roomy and loved the layout of the camper.
risposta di Joe
Thank you guys so much for the kind review. Totally looking forward to accomdating you again in near future. 🙏
Marra F.
5luglio 2020
Blanca went above and beyond!!!! This was our first RV rental, and she took great care of us!!! Highly recommend - thank you, Blanca!
risposta di Joe
Thank you🤩
Glenda L.
5giugno 2020
It was my first time for a rv rental and our first trip to the Frio we had such a good time and Blanca was amazing and she made everything run so smoothly the rv was nice and can’t wait to do this next year 😊😎😎
Thank you so much
Glenda Luke and family
Thank you so much
Glenda Luke and family
risposta di Joe
Thank you, cant wait to see yall again.
John P.
5maggio 2020
Blanca was very attentive and made every effort (and then some) to ensure our weekend was enjoyable.
Robert H.
4marzo 2020
Very pleased with the experience my family and I had with the showstopper due to Blanca's communication and very nice trailer. Thank you for making the trip nice and easy for us! Will rent from you again!!
Case B.
5febbraio 2020
Great service all around. Thanks Blanca!
Christi O.
5dicembre 2019
Blanca was very helpful and knowledgeable. Everything was great! Will rent again!
risposta di Joe
Thank you!
Walter M.
5dicembre 2019
Blanca went above and beyond accommodating my schedule and helping with every detail. She is very professional and enabled an enjoyable camping experience with my kids.
risposta di Joe
Thank you!
Ryan P.
5settembre 2019
Blanca was fantastic and did a very good job of communicating throughout the entire experience. She was extremely accommodating and made the entire experience smooth and pleasant. Well stocked RV with everything our family needed for a wonderful weekend. We have rented a couple of different times from various sources and would definitely recommend Blanca!
risposta di Joe
Thank You guys! Looking Forward to booking you guys again.
1 Foto inviate da Ryan P.
Scott P.
5agosto 2019
Blanca was great. She explained the operation of the trailer very thoroughly and checked in with us when we arrived at the campsite to make sure everything was going ok. Will definitely be booking with B in the future.
William m.
5luglio 2019
Blanca was a life saver. Our trip to Jellystone park with my 3 children started off as an absolute nightmare. We rented an RV from a different person and it arrived in unlivable conditions. It was disgusting and I wasn't going to let my family stay in it. We were 5 hours from home and had no other options. I called outdoorsy and they worked hard to find us a replacement RV to stay in. We were lucky enough to have Blanca haul her RV 2 hours to us so my family's vacation wasn't ruined. She was the most sweet and kind person. Her RV was amazing. Inside it was so clean you would have thought it was brand new. Blanca checked up on us multiple times throughout the trip to make sure we were 100% satisfied. My family owes our vacation to her and I will be renting from her in the future. Thank you Blanca for everything.
Jerrilyn G.
5luglio 2019
TT was clean and stocked with a ton of extras! Blanca was very flexible on pick up and drop off times and very responsive to any questions we had. This was our first time renting a TT and it was an awesome experience. I would recommend this TT to family and friends! The only issue we had was a flat tire on the return trip. Outdoorsy's roadside assistance was useless in this regard - it took them 3hrs to arrive. In the end we fixed the flat ourselves. Blanca was quick to get with Outdoorsy to ensure I was compensated for the inconvenience - thank you, Blanca! I will be filing a formal complaint with Outdoorsy on their terrible roadside assistance service.
risposta di Joe
Hi there hopefully all was resolved with Outdoorsy and you received the refund for the road-side assistance, along with your deposit. We had new tires installed on our TT. The flat tire situation you experienced did not sit well in my thoughts....so I decided to avoid this from happening to my future travelers, and you as well, when you return, Wink-wink. New tires are awesome. Xoxo.
