4.6
Membro di OutdoorsyOspite dal luglio 2019
Comunicazione
595% di tasso di rispostaRisponde generalmente in meno di 6 ore
Chi è RUSSELL BREWER
**BURNING MAN FEE IS $8000 - PLEASE SEE THE "ADD-ONS" SECTION FOR DETAILS** Hello Everyone! We have enjoyed RVing so much and we wanted to share these great times with you and your family. Hope you like our 2020 Winnebago 31K! I look forward to providing you with excellent service for your upcoming Adventure!
4.6
Membro di OutdoorsyOspite dal luglio 2019
Comunicazione
595% di tasso di rispostaRisponde generalmente in meno di 6 ore
9 veicoli in affitto
Ricordi di viaggio con il veicolo di RUSSELL BREWER
Jensen S.
5settembre 2024
We had a great experience renting from Rusty. It was stress free and we had a great trip. The RV was clean and ran well. Rusty responded very quickly when we had any questions. We are sure to rent from him again!
2 Photo inviate da Jensen S.
Relu R.
5settembre 2024
It was our first time renting a RV and Rusty made it very easy and straight forward. I highly recommend renting from him.
Bailey R.
5agosto 2024
The entire experience was more than we could have dreamed of. The van was amazing, the hosts were thorough explaining the ins and outs. They were excited for us to have an awesome trip! At no time did we feel uncomfortable or inadequate operating or driving the van around. This was an experience we will definitely repeat in the future!
3 Photo inviate da Bailey R.
Michael S.
1luglio 2024
Here are the facts:
1. We picked up the RV with a half a tank of gas, filthy floors and a partially full black tank and full grey tank.
2. We got a very cursory run thru of the unit which also uncovered a malfunctioning side out. Importantly, we were never shown the self-leveling system on pick up.
3. We were heading out directly so had to take it. The lack of a side out made it incredibly cramped with 5 people and a dog. There was no offer of compensation when we called the host but we were told that "it shouldn't ruin our trip".
4. The awning malfunctioned and had to be rolled up manually (host suggested we call roadside assistance). During this call with the host, he said "I don't know what's going on with that rig".
1. We picked up the RV with a half a tank of gas, filthy floors and a partially full black tank and full grey tank.
2. We got a very cursory run thru of the unit which also uncovered a malfunctioning side out. Importantly, we were never shown the self-leveling system on pick up.
3. We were heading out directly so had to take it. The lack of a side out made it incredibly cramped with 5 people and a dog. There was no offer of compensation when we called the host but we were told that "it shouldn't ruin our trip".
4. The awning malfunctioned and had to be rolled up manually (host suggested we call roadside assistance). During this call with the host, he said "I don't know what's going on with that rig".
risposta di RUSSELL
The guest experienced some difficulties with our RV, and there were a few legitimate reasons for their dissatisfaction. When the guest picked up the RV, the living room slide-out functioned normally. We demonstrated its operation and provided instructions on its use. However, during the trip, the slide-out switch failed, preventing the slide room from deploying. This issue was unforeseen and unfortunate for both the guest and us. I informed the guest that they were welcome to return the RV for a full refund, but they chose to continue with their trip. Additionally, the guest reported a problem with the awning. These issues have since been repaired and are now functioning properly.
SOL G.
5giugno 2024
Excellent host will definitely rent an RV from him again. Highly recommended, professional and helpful during my trip
1 Foto inviate da SOL G.
Scott O.
5giugno 2024
Jeffrey B.
5maggio 2024
Pick up and drop went very smooth. Usage instructions were thorough and easy to understand. RV preformed well and was adequately stocked. Host communicated very clearly and promptly. I would rent from him again
Thomas T.
5maggio 2024
Russ was GREAT to work with! Everything worked correctly on the RV
Wesley Y.
5marzo 2024
Diego C.
4gennaio 2024
We had a great trip in this RV. Everything worked great and we had no issues. The vehicle handled well in wet conditions and on small mountain roads. With the slide out, there is plenty of room inside the RV. We would rent this rig again.
Mary B.
5ottobre 2023
Using Outdoorsy was a great experience. Clear steps to complete the rental process and assistance from the owner was easy by text.
4 Photo inviate da Mary B.
Oren K.
1agosto 2023
Will send by email. It was not a good experience, to say the least.
Megan H.
5agosto 2023
Rusty was very flexible and great to work with!
Emily R.
5luglio 2023
Laura a.
5luglio 2023
The RV worked very well for our needs. It slept 4 people comfortably and everything worked fine.
Joseth V.
5maggio 2023
It was my first experience renting and driving an RV and I had a terrific time with my family. The RV was 31 ft long, but easier to drive than expected. It was clean, roomy, and comfortable.
