64 recensioni
(4.5)Scott H.
4ottobre 2024
Had problems with battery but that was taken care of. Really enjoyed the experience. Thanks
Katherine S.
5settembre 2024
Our experience renting an RV from RVR Kelowna couldn't have gone any smoother. This was our first time doing an RV vacation and the staff at RVR were extremely helpful in getting us set up with everything that we would need. Our vehicle was ready at pick up time & the staff were very thorough in explaining all things to do with running & maintaining the vehicle that made our trip seamless. The RV was very clean & fully stocked, and we had the most wonderful adventure. I can't thank the staff enough for all of their help and we are already making plans for our next RV vacation. I would highly recommend renting from RVR Kelowna.
James A.
4.5settembre 2024
Davi M.
4.5settembre 2024
The RV had everything we needed and the staff was super helpful from start to finish! I would change very few things for a perfect score: a bit more cleaning on the floors at pick-up and having the fridge ON overnight before delivering to the renter, if possible.
Federico A.
5agosto 2024
Outstanding RV Rental Experience!
Krystal G.
5agosto 2024
Had everything we needed!
Gordon M.
5agosto 2024
Roger D.
4agosto 2024
Overall, the rental experience was good. There are just a few details that need attention: 1. The correct address should be listed on the email under "where and when" for the pick up and drop off. There was an indication that the location had moved to Sexmith above the "where and when", but the old address on hwy 97 was still in use under the "where and when". I assumed the "we've moved" applied to a head office or something. The Sexsmith address needs to be in the "where and when" section and remove the "we've moved". It isn't relevant. 2. The electric hitch jack didn't work from the outset and we had to move to multiple campsites so this made hitching and unhitching the trailer a real pain. The first time I used the jack out of my RAM 3500 until I got a hold of Tim, who made me aware of the hand-cranck on the top of the unit. At the end of the day, not a huge deal, but I got the impression that this was an issue Tim was already aware of....it should have been fixed. Lastly, we were told there were two rolls of toilet paper on board. But when the first ran out, we looked all over for the second...none to be found. Fortunately we were at the end of the trip, so we managed to find alternate restrooms, but this was dissapointing. 4. The battery for the camper died on the last day of the trip just before we were going to hook up and drop the trailer off. This was overcome by hooking jumper cables up to the batter from my truck. If I hadn't figured this out, we wouldn't have been able to put the slide in or the awning.....screwed..... Fortunately, I'm a problem solver, so this got done, but it is an issue if you are going to be camping "off grid" without a hook up for more than a day or two. We had three days without power..... Other than those things, the trailer worked perfectly. All the appliances worked, and the freezer even made ice, which I couldn't believe. It was plenty comfortable and spacious for my wife and I. All of the cutlery, dishes, etc. were clean, and the camper in general was clean. We enjoyed our experience with the exception of the above.
Dino G.
0agosto 2024
Another Great Experience with all the wonderful staff at RVR. Everyone is so helpful and pleasant to deal with. I always recommend RVR to family and friends...
Tristen J.
5agosto 2024
Clean, fantastic shape, quick deposit return. We’ve been renting for a number of years now and always happy.
Daniel A.
0agosto 2024
Joyce C.
0agosto 2024
Penny W.
5luglio 2024
Scott &.
4luglio 2024
The r.v was well stocked . we had a couple issues spoke to them about and got answers to them
Richard R.
0.5luglio 2024
This was honestly the worst experience I’ve ever had. From the RV itself, to the customer support, to the customer service. The fridge stopped working in the RV after the first day, and everything in the freezer and fridge melted and spoiled. When I contacted RVR Kelowna about the issue, their response was “is the fridge turned on”. The engine battery suddenly died without reason and RVR Kelownas response was “that’s weird”. The stove would not work properly despite being able to smell propane coming out of the burners and RVR Kelowna’s solution was “make sure the propane is on”. The RV would suddenly die without cause, nothing would work, despite the battery showing 13+ volts in the battery. Nothing in the RV was reliable. The manuals in the RV weren’t even for the RV, they were only for the front cans engine, so we couldn’t even try and troubleshoot the issues on our own. the whole experience was an absolute nightmare. And to top it off RVR Kelowna offered zero useful troubleshooting and then offered zero compensation for the product which we paid thousands of dollars to rent, for failing. Nor did RVR Kelowna reimburse us for the $400 of groceries which spoiled due to the fridge and freezer failing. I would caution anyone thinking of renting an RV from RVR Kelowna.
Craig N.
5luglio 2024
All good; no issues.